FAQ - Webmail >>

What is Webmail?
How do I log out of Webmail?
I am having problems using Webmail. Where can I get help?
How do I access Webmail?
How do I access my e-mail from the Webmail site?

What is Webmail?
Webmail is a mail utility that is available to all users who have a POP3 e-mail account (username@domainname.com). It allows people to access their e-mail via a web browser such as Internet Explorer or Netscape. Webmail has an easy to use interface and gives users the ability to access their e-mail from anywhere so long as they have Internet access.

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How do I log out of Webmail?
It is very important that you log out of Webmail correctly. A correct logout is ensured by clicking on the Logout button located at the left side of the screen . It is very important for the security of your e-mail that you click on the Logout button and not simply close the browser. Clicking on the Logout button will allow the Webmail system to safely close your e-mail session and minimize the risk that anyone can gain access to your e-mail account.

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I am having problems using Webmail. Where can I get help?
There is plenty of help available for Webmail users. Information on how to use Webmail can be found after login in webmail. The Webmail introductory page, (http://domainname.com/webmail), contains a help button. when you need any help first click on that topic, then click on help button. You can also contact the Help Centre at 22523000 or via e-mail at info@kitinfinet.com.

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How do I access Webmail?
To access Webmail you need to open a web browser such as Internet Explorer or Netscape and enter the following URL: (http://domainname.com/webmail). After that a popup come out. write your username (username@domainname.com) and password. click on ok. There two options to use webmail (horde and SquirrelMail) choose any one option.

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How do I access my e-mail from the Webmail site?
When you enter the URL for Webmail, (http://mail2web.com) into your browser window, you will be connected to the Webmail popup. In the login section, you are prompted to enter your POP3 e-mail username (username@domainname.com) and password. Once you have entered this information you are connected to a page that displays two options to use webmail (horde and SquirrelMail) choose any one option. Also on this page are links to some of the other functions within Webmail such as Change Password, Forwarding Options, Autoresponder Options, BoxTrapper, Aging and Logout.

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